Our client is a New Zealand based leading bookkeeping services provider and Xero Gold Partner. They offer bookkeeping, management accounting and compliance advisory services to small and medium businesses.

Our client was facing staffing challenges and had a new client accounting clean-up project spanning three years. The project was bound to consume several hours of work and their in-house capacity was insufficient. Using a remote service provider was not among the options when MNCO approached them. Considering the complexity of the project, and the need to keep costs low made the client take a chance with MNCO’s proposal.

Working closely with our client, we got in-depth understanding of the business processes of the project. We re-tracked the transactions that took place and analyzed how it was recorded in the books of accounts. We noted several instances of incorrect entries in the books of accounts and went about correcting and reconciling – transaction by transaction. Our solution and approach based on the big picture helped us complete the project well within the budgeted cost and time outlay.

Our client was convinced that using a qualified and experienced remote service provider was the best thing that had happened to them. They started using our services extensively across projects. Our client started focusing more on business development and big-ticket client servicing. Their existing team members were promoted as account managers. Within a span of two years, the client was able to add several new clients and substantially improve their firm’s valuation.

The client decided that this was an appropriate time to sell off the business at the highest valuation, before pursuing other personal goals. This paved the way for the client to seek and identify a buyer for their business. The business was sold out to a chartered accountancy practice at their desired pricing, and our client promptly recommended continuous use of our services to the new business owner.

Notwithstanding the change in ownership of the business, MNCO continues to be their preferred and trusted service provider.